Terms of service
Downtown Card Shop Terms of Service
Last Updated: August 15, 2026
Welcome to Downtown Card Shop. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from Downtown Card Shop.
By accessing our website, creating an account, placing an order, participating in a promotion, or purchasing products from us, you agree to these Terms.
1. Online Store Terms
You may use our website only for lawful purposes.
You may not use our products, website, services, or content for any illegal or unauthorized purpose, nor may you attempt to interfere with the security, operation, or functionality of our website.
You agree to provide current, complete, and accurate information when placing an order.
2. Trading Cards & Collectibles
Downtown Card Shop sells products that may include:
- Raw trading card singles
- Professionally graded cards and slabs
- Pokémon and other trading card game products
- Baseball, football, basketball, soccer, NASCAR, combat sports, and other sports cards
- Sealed trading card products
- Collectibles and related merchandise
Product availability is subject to change without notice.
Because many products are unique or available in quantities of only one, placing an item in your shopping cart does not guarantee availability until checkout has been successfully completed.
3. Product Images & Descriptions
We make reasonable efforts to accurately display and describe our products.
For individual cards and collectibles, photographs may represent the actual item being sold when indicated. Customers should review available photographs and descriptions before purchasing.
Computer monitors, mobile devices, lighting, photography, and other factors may cause colors or appearance to vary slightly from the physical product.
Minor manufacturing variations, print defects, centering issues, surface imperfections, edge wear, corner wear, or other characteristics common to trading cards may be present.
4. Raw Card Condition & Grading
Unless specifically stated otherwise, the purchase of an ungraded or “raw” trading card does not include any guarantee regarding the grade the card may receive from a professional grading company.
Downtown Card Shop does not guarantee that any raw card will receive a particular grade from PSA, BGS, CGC, SGC, or any other grading service.
Differences of opinion regarding centering, corners, edges, surfaces, print quality, or potential grading results do not necessarily constitute a product defect.
5. Professionally Graded Cards
Cards sold in professionally graded holders are sold based on the grade and certification displayed by the applicable third-party grading company.
Downtown Card Shop does not control grading-company standards or guarantee future regrades, crossover grades, certification decisions, population reports, or changes in grading standards.
6. Authenticity
Downtown Card Shop is committed to selling authentic trading cards and collectibles.
If you have a legitimate concern regarding the authenticity of an item purchased from us, contact us promptly with your order information and supporting documentation so the matter can be reviewed.
7. Pricing & Market Fluctuations
Trading cards and collectibles can experience significant and rapid changes in market value.
Prices may be changed at any time without notice before an order is completed.
Once a purchase has been completed, subsequent increases or decreases in the market value of an item do not entitle the buyer to a price adjustment, refund, or cancellation.
Downtown Card Shop does not guarantee that any collectible will maintain, increase, or decrease in value.
Products purchased from Downtown Card Shop should not be considered financial investments or financial advice.
8. Orders
We reserve the right to accept, reject, limit, or cancel an order when reasonably necessary, including in cases involving:
- Pricing or listing errors
- Inventory discrepancies
- Suspected fraud
- Payment issues
- Duplicate or suspicious transactions
- Technical errors
- Products that are no longer available
If we cancel an order after payment has been collected, the applicable payment will be refunded.
9. Payment
Customers agree to provide accurate billing and payment information.
By submitting payment information, you represent that you are authorized to use the payment method provided.
Payment processing may be handled by Shopify and third-party payment providers and may be subject to their respective terms and policies.
10. Shipping
Customers are responsible for providing a complete and accurate shipping address.
Shipping estimates are estimates only and are not guaranteed delivery dates unless expressly stated otherwise.
Once a shipment is transferred to the shipping carrier, delivery times may be affected by circumstances outside Downtown Card Shop's control.
Customers should promptly contact us regarding orders that arrive materially damaged, contain an incorrect item, or experience another fulfillment issue.
11. Returns & Refunds
Returns, refunds, cancellations, and exchanges are governed by our Return & Refund Policy, which is incorporated into these Terms.
Due to the nature of trading cards and collectibles, many products—including certain raw cards, graded cards, opened sealed products, live-sale purchases, and other collectibles—may be final sale.
Please review the Return & Refund Policy before completing a purchase.
12. Sealed Products
Products sold as factory sealed are intended to remain sealed until opened by the purchaser.
Once a sealed trading card product has been opened, it generally cannot be returned.
Downtown Card Shop does not guarantee the contents, card selection, pull rates, card values, grades, or specific cards contained inside randomized sealed products.
Manufacturer odds and stated probabilities, when applicable, are controlled by the manufacturer and not Downtown Card Shop.
13. Live Sales, Auctions & Breaks
Downtown Card Shop may sell products through live-shopping platforms, auctions, card breaks, social media, or other third-party services.
Additional rules or terms displayed during a live event or imposed by the applicable platform may apply.
Bids and purchases made through third-party platforms may also be subject to that platform's terms and conditions.
Unless otherwise required by applicable law or platform rules, live-sale, auction, and break purchases may be considered final sale.
14. Selling Cards to Downtown Card Shop
Customers may submit cards or collections for consideration through our Sell Your Cards service.
Submission of information, photographs, estimated values, or a collection does not obligate Downtown Card Shop to make an offer or purchase any item.
Any preliminary estimate or offer may be subject to verification of authenticity, ownership, condition, quantity, market value, and other relevant factors.
Sellers represent that they are the lawful owners of the items they offer for sale and have the legal authority to sell them.
Downtown Card Shop reserves the right to decline any purchase.
15. Promotions & Discount Codes
Promotions, coupons, and discount codes may be subject to additional restrictions, expiration dates, minimum purchase amounts, product exclusions, or usage limits.
Unless specifically stated otherwise, promotional offers cannot be combined.
We reserve the right to cancel or modify promotions when reasonably necessary, subject to applicable law.
16. Website Accuracy
We make reasonable efforts to maintain accurate product, pricing, inventory, and website information.
Occasionally, information may contain typographical errors, inaccuracies, omissions, or technical errors.
We reserve the right to correct such errors and update information as appropriate.
17. Third-Party Services
Our website may integrate with third-party services, payment processors, shipping providers, social networks, marketplaces, analytics providers, or other services.
Downtown Card Shop is not responsible for the operation, availability, content, or independent practices of third-party websites or services.
18. Intellectual Property
The Downtown Card Shop name, branding, website design, graphics, original photographs, written content, and other original materials may not be copied, reproduced, distributed, or commercially exploited without permission, except as permitted by applicable law.
Third-party trademarks, card designs, team names, player names, grading-company marks, game names, and other intellectual property remain the property of their respective owners.
19. Prohibited Uses
You may not use the website to engage in fraud, attempt unauthorized access, distribute malicious code, scrape or interfere with the website in a manner that harms its operation, impersonate another person, submit false information, or violate applicable laws.
20. Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website and services are provided on an “as available” basis.
Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.
21. Limitation of Liability
To the fullest extent permitted by applicable law, Downtown Card Shop will not be liable for indirect, incidental, special, consequential, or similar damages resulting from use of the website or purchase of products.
Nothing in these Terms limits liability where such limitation is prohibited by law.
22. Privacy
Your submission of personal information through our store is governed by our Privacy Policy.
Please review the Privacy Policy for information regarding how personal information is collected, used, and handled.
23. Changes to These Terms
We may update these Terms periodically to reflect changes to our business, services, website, or applicable requirements.
The current version will be posted on this website with an updated effective date.
Continued use of the website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by law.
24. Governing Law
These Terms are governed by the laws applicable to Downtown Card Shop's business operations, without limiting any mandatory consumer protections that may apply to a customer based on their location.
25. Contact
Questions regarding these Terms of Service may be submitted through the Contact page on the Downtown Card Shop website.
Downtown Card Shop
By using this website or completing a purchase, you acknowledge that you have read and agree to these Terms of Service.